Philipp Hoenig

Angestellt, On Site IT Support Analyst, Baker & McKenzie

Duisburg, Germany

Skills

Kundensupport
Teamlead
Arbeitsschutz
vielseitige Erfahrung
Professionalität
Verlässlichkeit
Joomla
Windows
MS-Office
GIMP/Photoshop
Support
Mobile device
Microsoft Active Directory
IT-Training
Jabber
MS Teams
Remote Support
Dealing with Lawyers
Serverroom
Service Now
Citrix

Timeline

Professional experience for Philipp Hoenig

  • Current 3 years and 10 months, since Mar 2021

    On Site IT Support Analyst

    Baker & McKenzie
  • 2 months, Jan 2021 - Feb 2021

    IT Site Support

    Gilead Sciences

    IT Technical Engineer for Site Support (on Site Munich, Germany) Hardware, Applications, Collaboration, Troubleshooting, Training new employees (Active Directory, Exchange, Office including MS Teams, Windows, Virtual Desktops, Bitlocker, Driver Issues, Multifactor Authentication, Software deployment, mobile devices)

  • 1 year and 3 months, Oct 2019 - Dec 2020

    IT Support Specialist

    Westbourne IT

    Computer Remote Support 1st and 2nd Level Active Directory, Exchange, Office including MS Teams, Windows, Virtual Desktops, Bitlocker, Driver Issues, Multifactor Authentication, Software deployment Responsible for all areas: Germany, Austria, Netherlands, Russia, Poland, Suisse, Israel, South Africa, England, Ireland, India, Japan Jack of all trades, master of none

  • 9 years and 6 months, Apr 2010 - Sep 2019

    IT-Support

    it-motive

    Senior Chief Technical Support Engineer (für Kunden Vallourec, Yazaki, BoschRexroth, Siemens, Trilux et altera); Sicherheitsbeauftragter; Online Website Auftritt CMS-Befugter

  • 2 years and 1 month, Jan 2008 - Jan 2010

    Systemadministrator

    Feidal GmbH

    EDV-Leitung, System-Administration, Kaufmännische Dienstleistung, Betreuung Kunden und Aussendienst, Datenverarbeitung

  • 6 months, Jul 2007 - Dec 2007

    Technical Support Engineer

    Premiere Global Services (Irland)

    Kundenbetreuung, Job-Launches, Controlling, Teamlead

  • 1 year and 1 month, Jun 2006 - Jun 2007

    Vater

    Erziehungsurlaub

    Elternzeit, Betreuung meiner zwei Kinder

  • 6 months, Dec 2005 - May 2006

    Kundenbetreuer

    Fiducia IT AG

    Kundenbetreuung norisbank, 1st-level-IT-Support, Single point of contact

  • 1 year and 5 months, Jul 2004 - Nov 2005

    Freelance

    phreu.de

    EDV-Dienstleistungen, Design Fotos und Websites, Tabellenkalkulation und Datenbank, PR-Medien

  • 3 years and 5 months, Feb 2001 - Jun 2004

    EDV-Beauftragter

    Feidal GmbH

    EDV-Leitung, Kaufmännische Dienstleistungen, Betreuung Kunden und Aussendienst, Datenverarbeitung

Educational background for Philipp Hoenig

  • 1999 - 2001

    Industriekaufmann

    IHK Krefeld

    Business english, Computers

  • 1993 - 1999

    Rechtswissenschaften

    Universität Wien

Languages

  • German

    First language

  • English

    Fluent

  • French

    Basic

Interests

Ich interessiere mich für Menschen mit Herz und Hirn
Originalität
Sozialkompetenz
Rugby bis Snooker
HipHop bis Metal
Caspar David Friedrichs bis Banksy
meine Familie

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