Philipp Kaiser

Angestellt, Operations Manager, Bosch Service Solutions
Berlin, Germany

Fähigkeiten und Kenntnisse

Diplom (BA) and Bachelor (of Arts with honours) de
Consumer Electronics- and Telecommunication indust
Management experience in leading and developing te

Werdegang

Berufserfahrung von Philipp Kaiser

  • Current 10 years and 2 months, since Apr 2016

    Operations Manager

    Bosch Service Solutions

    Gruppenleiter von 100 Mitarbeitern für den Bosch–internen IT Service Desk

  • 10 months, Jun 2015 - Mar 2016

    Program Manager

    Regenersis GmbH

    Interface between Operations of Repair Center & Logistics and Sales department; Implementation of new Clients in Europe; Account Management for existing Clients; Strategic development of after-market supply chain concepts for customers in the mobile payment and consumer electronics markets

  • 2 years and 7 months, Nov 2012 - May 2015

    Operations Manager

    Convergys Corporation

    Responsible for: management and skill development of a group of team managers who are reporting to me in order to enable them to support the business to the clients needs | key contact person for two major clients (consumer electronics and computing industry) | ownership for service delivery in high quality for operational Key Metrics | responsibility for budget and cost of ~400 employees

  • 2 years and 10 months, Jan 2010 - Oct 2012

    Project Manager

    Stream Global Services

    responsible for: new client implementations (Computing, Consumer Electronics, SmartPhones) in Germany and Poland | facilitating transitions between Germany and Poland | implementing new client tools for Computing industry in EMEA

  • 1 year and 7 months, Jul 2008 - Jan 2010

    Business Analyst & Implementation Specialist

    Stream Global Services

  • 3 years and 1 month, Oct 2004 - Oct 2007

    BA-Student; Wirtschaftsinformatik

    Robert Bosch GmbH

  • IT; Stuttgart Feuerbach

    Robert Bosch GmbH

  • Controlling; Berlin

    Robert Bosch GmbH

  • IT; Tokyo

    Robert Bosch Japan

  • Geschäftsbereichscontrolling, Abstatt

    Bosch Engineering GmbH

Ausbildung von Philipp Kaiser

  • 3 years, Oct 2004 - Sep 2007

    Business Administration

    Open University London

  • 3 years and 1 month, Sep 2004 - Sep 2007

    Wirtschaftsinformatik

    Wirtschaftsakademie Stuttgart, University of Corporate Education

    Controlling

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • French

    A1-A2 (Grundkenntnisse)

  • Japanese

    A1-A2 (Grundkenntnisse)

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