Philippe Dieudonné

Key contributor to growing the sales of quality management and reliability engineering solutions. Enabling enterprises to reach a quality premium for their products and processes, therefore significantly decreasing costs of poor quality, of product development, warranty as well as cost of ownership, while increasing customer satisfaction and market share. Delivery of reliability engineering, risk and maintainability management solutions, consultancy, methodologies and software capabilities.

I have managed to profitability offshore software development outsourcing projects carried out in Russia for Western European customers, cross industries. Account management and cooperation governance, project pricing, offer management, project setup, team setup, staff hiring, operational project management, team leading, planning, communication, issue, risk, change, delivery management. Controlling and reporting of KPIs. Project status reporting to customer and internal senior management.

Responsible for service and network implementation projects in the context of the nationwide Internet Protocol (IP) based network of Swisscom. Project management, resource management, supplier coordination, reporting to the senior management., development of business cases. Analysis of marketing and customer requirements, creation of specifications, solution designs, testing plans, contribution to development and testing activities. Engineering.

I have managed implementation projects of voice and data network services for (inter)national Service Providers in the context of the liberalized Swiss telecommunication market. Responsible customer relationship and consultancy. Responsible for technical negotiations with emerging Service Providers. Coordination and coaching of a team of customer project managers

I have acted in various projects over all phases of software development. Responsible for specifications, concepts, programming, testing, integration, validation, user support. Contributing to offers, answers to RFIs, RFQs. Coaching of programmers.

Raumfahrtsysteme