Pierre-Francois GREL

I was in charge of the desk during nights, welcoming guests, selling rooms, balancing accounts, printing reports, calculating the turnover

I was in charge of the bookings, check in and check out, billing, selling rooms, during night room service, printing reports.

Checking out guests, billing, money exchange, in charge of safety boxes, CC authorisations.

First experience in reception, opérateur, booking, welcoming guests upon Conrad standards, night audit, check in /check out, improving englisch speaking, concierge training.

In charge of hygiene matters, I had a team of 6 people, managing them, in charge of their planning, materiel inventory, under GM orders.