Poonam Patil

Senior DevOps Cloud Engineer

- Providing expert technical support, resolving critical application issues within SLA timeframes. - Managing and developing CI/CD pipelines. Writing various infra-automation scripts using Shell, ansible, and Terraform. - Managing and Creating AWS Services like EC2, IAM, S3, EKS - Received appreciation for setting up Kubernetes cluster using AWS EKS service for a critical customer. - SAAS Monitoring - using the monitoring systems and tools to proactively monitor, identify and process any incidents

- Onboarding new Microservice to Kubernetes cluster using Kubernetes objects and testing end to end functionality of microservices. - Involved in the building CI/CD Pipeline and Implemented Build/Deploy strategies using various tools like GitHub, Maven, Jenkins, docker and Kubernetes. - Responsible for production support and incident, change management. - Mentoring team members on standard DevOps practices, deployments, Tools and Technologies.

- Worked in CASH tower providing L2/L3 application support for payment apps for UPI, direct debit, credit transfer, cross-currency payments, Instant Payment platform, cheque apps - Troubleshooting complex production issues. Linux administration, middleware upgrades, and deployments. - Managed environments DEV, QA, UAT, and PROD for various Build/releases - Working on incident management, Change management, and Problem Management. - Working closely with the Dev team and other teams to fix prod issues.

- Onsite experience with KPN Netherlands. Successful Vendor transition for 3+ applications. - Knowledge transfer and coordination to the offshore team members. - Designing and developing system integration applications and ETL pipelines/mappings. - Creating and scheduling monitoring shell scripts for Memory alerts, Database alerts, GUI alerts