Prachi Jha

Ensuring project delivery on time with acceptable standards. Played key role in rebuilding and migrating primary back end lodging applications to the cloud that resulted in significant platform stabilization and reduction in maintenance costs Lead support and software project management for push inventory APIs which handles more than 800 transactions per second on average. Conducting agile Ceremonies Created analysis reports for project business excellence

Point contact for escalated internal and external system issues within Tesco International Operations support team as well as the intermediary for the team and multiple technology teams Developed and implemented support procedures for an array of different technologies as well as new business initiatives. Formulated the workflow of bug/technical issue escalation used by support leadership team. Responsible for investigating issues pertaining to performance and compliance with regulatory standards.

Provided training and mentorship to junior analysts, promoting a culture of continuous learning and skill development. Maintained data pipelines to support ongoing data analysis and reporting needs. Define key performance indicators for performance monitoring. Implemented data visualization tools like Power BI to create interactive reports , enhancing data driven decision-making. Collaborated with IT teams to implement data governance policies and ensure compliance with data security regulations.

Implemented data quality improvement initiatives Conducted ad-hoc analyses to support strategic initiatives, such as pricing optimization and market expansion strategies. Maintained data pipelines to support ongoing data analysis and reporting needs. Performed statistical analysis on customer feedback data to identify areas for improvement.