Prantik Datta

• $90M EBIT uplift via zip-level risk modeling; -10% serviceable area exposure • Led BI PMO; built Power BI (RLS, exec dashboards); removed external licensing costs • Ops analytics (500+ cases, 1,600+ tasks): SLA 88%, -50% aging • Automated reporting/audits; saved 7 hrs/week • Built 5 Salesforce reports used by 4 teams • GenAI workflows: +39 hrs/month capacity • Fixed access issues (0 incidents in 8 weeks) • Trained 30 analysts; Spot Award

• Partnered with management to identify 10 key project patterns; enabled 3 strategic initiatives via data-driven insights • Optimized Sparx EA (MS-SQL/SQLite) queries over 10K+ records; improved retrieval speed and reduced server load by 25% • Built Power BI & R visualizations for product/enterprise strategy; automated reporting via Sparx EA API + Python, boosting efficiency by 20%

• Analyzed consumer data and conversion rates across digital platforms, driving 15% sales increase through targeted promotional campaigns and customer segmentation. • Reduced churn by 15% and increased campaign ROI by optimizing promotional spend through A/B testing and CRM-driven segmentation based on customer feedback insights.

• Implemented data-driven workflows using PowerShell and SCCM, driving 18% profit increase within one year. • Achieved 100% on-time project delivery through cross-functional collaboration; earned ”Xtra Mile” recognition from stakeholders. • Delivered strategic data consultations resulting in 30% performance improvement and promotion to tech lead; improved project retention from 2.9 to 4.1.