Prasanna Kumar

Reviewed plans, documents and related materials to assess projected actions and advise on changes. Used information in technical diagrams, schematics and manuals to understand operations and make successful repairs. Resolved software problems, improved operations and provided exceptional client support. Worked with Tier 1 Automotive customers to understand needs and provide software service.

Reviewed plans, documents and related materials to assess projected actions and advise on changes. Used information in technical diagrams, schematics and manuals to understand operations and make successful repairs. Resolved software problems, improved operations and provided exceptional client support. Worked with Tier 1 Automotive customers to understand needs and provide software service.

Reviewed plans, documents and related materials to assess projected actions and advise on changes. Used information in technical diagrams, schematics and manuals to understand operations and make successful repairs. Resolved software problems, improved operations and provided exceptional client support. Worked with Tier 1 Automotive customers to understand needs and provide software service.

Led Wireless Audio Streaming Host Interface development initiative as Subject Matter Expert and primary point-of-contact for project management staff. Discussed project progress with customers, collected feedback on different stages and directly addressed concerns. Contributed ideas and suggestions in team meetings with Project Managers and delivered updates on deadlines, designs and enhancements. Created proofs of concept for innovative new solutions.

At Microchip Technologies India Pvt Ltd (via Jasmin), Bangalore, KA Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for Wireless Audio Streaming applications. Coordinated with hardware and system engineering leads to gather and develop system requirements.

Orchestrated efficient large-scale software deployments, including testing features and correcting code. Worked with project managers, developers, quality assurance and customers to resolve technical issues. Designed embedded hardware, firmware and interfaces used in Wireless Audio Streaming industry. Travelled to key account locations to train and provide technical direction for successful completion of product launches. Walked clients and internal staff through troubleshooting