Priya ..

App development suggestion and ideate the feature request and experience. Planned, implemented, and analysed the marketing campaign for the newly launched product. Used google analytics to better understand the marketing campaign Content writing, and quality enhancement based on the latest trends, users’ feedback and interest, and checking the quality of content before display on the App. Liaised with users, management, and technical team to better understand user needs and recommend appropriate solutions.

Delivering customer presentations on-site /off-site through different digital channels. Conduct promotional activities and taking part in strategies discussions. Developed campaigns, specific marketing strategies, media planning, and presentations. Recorded data in Excel databases, streamlining analysis procedures for efficiency and accuracy.

Counseled students regarding educational issues such as course and program selection, class scheduling and registration, and career planning and selecting courses to align with interests and abilities. Organized college tours for students and their parents. Gathered necessary paperwork and applications for students to initiate the enrollment process. Created and designed marketing materials for student recruitment and retention.

Increased sales by offering advice on purchases and promoting additional products. Communicated with customers to understand needs and recommend appropriate solutions. Customer satisfaction and retention. Helped resolve customer problems quickly with superior customer service. Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements. Proactively managed customer correspondence and recorded all tracking and communications