Rafael Rocha Lopes

- The local focal point with the global team regards the development and maintenance of the LMS (online, iOS, and Android versions). Reporting bugs, and participating in the roadmap definitions; - Responsible for developing locally a completely new back office system and B2B2C eCommerce; - Implement Scrum/Agile with Jira; - Creation of the tech support department helping schools nationwide to set up the LMS, teacher, and student use, and digital schoolroom operations. Using Zendesk integrated with Jira;

- Development of a complete new eCommerce with a very low budget with a Magento Partner, improving layout and perception of luxury. It replaces a very buggy PHP eCommerce; - Moving all systems from on-premise servers to AWS; - Achieve the ReturnPath sender certification; - Develop a new system to classify the newsletter emails using the last message received, opened, purchased date purchased value. With that project, we improve the deliverability and the conversion rate.

- I lead 3 managers: software development, infrastructure, and product. With a total of 19 employees; - Lead the development of the first App in the Brazilian; - Developed a full automatic email alert with listing recommendations, improving by 9% the conversion rate since the first month; - Lead a multidisciplinary project to improve the SEO, by creating new navigation paths, layout to show different links, and creating personalized content. As a result, a fantastic 30% of organic growth in 10 months.