Rafaela Martins

Responsible for the academic, social-emotional growth, and development. Developed communications and information for teachers and parent’s. Developed lessons and activities to promote physical and emotional development. Added daily log information to permanent records outlining observations. Applied positive behaviour management techniques to enhance social interactions between students and teachers. Coached new employees, and lead the group. Performed daily administrative tasks.

Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies. Assisted teacher by developing lesson plans to meet educational goals for each child. Supported student learning objectives through personalised and small group assistance. Created lesson materials, visuals and digital presentations to supplement lesson plans. Maintained student records to assist teachers with administrative tasks.

Promoted available products and services to customers. Maintained up-to-date CRM database, including troubleshooting, updates and reports. Managed sales representative’s agenda, optimising appointment scheduling and itinerary coordination. Provided guidance to sales representatives to meet sales goals while growing opportunities for business. Liaised with customers, management and sales team to better understand customer needs and recommend appropriated solutions. Trained new employees.

Developed and executed sales presentations. Extended the client portfolio. Liaised with customers and management team to better understand customer needs and recommend appropriate solutions. Led photo shootings, radio spots and newspaper advertisement. Supported events organisation; negotiating pricing and fees, while ensuring the continuation and enhancements of services .Daily update of social media. Led meetings with clients to develop ideas, discuss progress and set goals.

Knowledge, understanding, and practical skills related to academic study and professional practice in early childhood settings. Main focus young children's lives and learning, and young children's play and creativity. For children from 3 months to 7 years old.