Raghda Ezzat

• Research, design, implement software solutions and deliver on-time and to specification with high quality. • Develop unit tests and work with Quality Control members on solving the defects. • Support Running Projects. • Construct deployment document. • Suggest improvements in the overall development process. • Provide Technical design. • Handle meetings with Customers and collect requirements. • Mentor and supervise junior Developers.

Customization and development on Etisalat Dynamics CRM system.

* Customize, Develop custom solution on Dynamics CRM * Integrate Dynamics CRM with Sharepoint 2013 ,Yammer and MS BOX * Development of custom web parts on SharePoint 2013 * Create custom SSRS reports on CRM Online using Fetch XML * Design and development of Business Intelligence dashboards on SharePoint 2013 * Interfacing with different clients to solve their problems and to guide them during the warranty period.

• Working with SharePoint designer and InfoPath . • Customization of SharePoint 2010 and SharePoint 2013 site templates and development of new templates using master page. • Using Camel Query and JavaScript to develop reusable applications on SharePoint. • Creating employee attendance sheet and counting their working hours using XSLT on SharePoint 2010. • Using SSRS for creating reports then publishing reports on SharePoint using dashboards. • Creating Application using ASP.NET.

MS Dynamics CRM Application MS Dynamics CRM (Customization and Configuration) MS Dynamics CRM (Online Deployment)

9 Month Diploma of Microsoft Dynamics CRM and SharePoint Track E-business Dept., Enterprise Applications Developer (MS Dynamics CRM - MS SharePoint - ASP.NET)

Embedded system