Ralf Laufer

Participation in shaping the new Poksundo, which is no longer part of the dormakaba Group since January 1, 2024 Building a satisfied customer base and partner landscape for Poksundo with a focus on the jay cloud solution, which combines the latest technologies with an outstanding customer experience.

- Responsibility for the ERP business (today's focus on SAP, Workday, and the VAR partners) globally - Ownership for the P&L of the product cluster - Owning the Product Management and Business Development - Planning of market introduction, market entries, and business development projects - Changing business model to SaaS and recurring revenue - Developing healthy business based on new business and long-term customers - Build up of partner ecosystem based on existing more than 200 global partners

- Responsibility for the electronic access and time & attendance business - Contributing to the definition of the Product Cluster strategy - Planning of market development activities - Introduction of new business models - Achieved double-digit growth in the EMEA / DACH region over several years - Establishment of new countries for the business unit with sustainable business volume and positive earnings - Restructuring of countries and territories, thereby achieving growth or positive earnings

- Responsibility for Tech. Support Hotline, Administration, Business and Solution Consulting, Solution Engineering, and Training & Event. - Ensuring the technical support of the country representatives and resellers - Supporting the business development of the country representatives and resellers - After a restructuring, establishing a new division with positive results in all departments (sales growth, customer satisfaction, etc.)