Ramez Sharaiha

Developing a growth strategy focused both on financial gain and customer satisfaction through Conducting research identifying new markets and customer needs. Provide trustworthy feedback and after-sales support, Build long-term relationships with new and existing customers.

Developing a deep understanding of the technical and business Challenges that client’s face, then identifying opportunities to increase sales of related products and services. The monitoring and analyzing of activities to assess threats and to assist clients. Setting revenue targets and identifying resources needed to meet them. In addition, organise training to assist setting up online payment and other processes that simplify the commercial arrangements with clients.

Acting as the key interface between the customer and all relevant divisions with strong negotiation and persuasion skills. Take the lead on organizing the resources necessary to put together high quality sales. Working with other departments within the company to bring in additional help on creating sales when needed. Utilize, review and update the client database, Generating and following up on business leads and finally developing and overseeing all account sales.

Driving sales growth by selling Apple products, systems and services to medium and large commercial businesses within an assigned sales territory. Providing people with the knowledge required to help them buy the correct Apple computer that is right for them, keeping up to date with all apple products. Solve problems as creative as possible along maintaining a positive attitude in high –stress/fast-paced work environment with the demonstration of a successful Sales and Customer Service.

Maintaining relationships with clients by providing support, information, and guidance. Identifying individuals who can initiate and influence a buying decision. Strong attention to details and strive for excellence. Responsible for Sales and Operational aspects, Customer Service, Human Resources, Administration and Performance levels in order to achieve the Branch’s Business goals.