Ramona Heine
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Ramona Heine
- Current 6 years and 6 months, since Dec 2019
Digital Project/Client Manager
Reply
- Current 12 years and 5 months, since Jan 2014
Project Team Leader
Jobrapido
- Project design (KPI, risk management) - Select cross-functional team members - Prepare project plan (obtain director’s approval) - coaching & motivating, training & supervising - creating team spirit and encourage teamwork - coordinating daily / monthly activities of team members by setting up a monthly project / activities plan - establish personal & business goal - Track and analyze project (results) - Frequently reporting to stakeholders / directors
- 2 years and 4 months, Oct 2011 - Jan 2014
Online Operations Coordinator
Jobrapido
I’m leading a multicultural team of Online Operations Associates / Specialist and Content Developer. I am supporting my team when it comes to website quality and technical problems and as a team leader I establish / introduce team goals & objectives. • Project planning • Monitoring of ongoing activities and tasks • Support to team members (tasks, activities, operational issues, etc.) • Adjustment of activities in case of setbacks • Training and development of team members • Performance evaluation
- 1 year and 6 months, May 2010 - Oct 2011
Website Specialist
Jobrapido
Responsible for the traffic of 5 country websites Main responsabilities: • Customer Service • Content Management • SEO (Search Engine optimization) / Linkbuidling • Translations • Creation/Management of site’s configuration • Analysis and reporting in regards to site’s performance / Google Analytics + Alexa • Management and up-dating of website • Market analysis of country/geographic area
- 3 years and 5 months, Jan 2007 - May 2010
Junior Website Assistant / Senior Website Assistant
Jobrapido
Main responsibilities: • Customer Service • Content Management • SEO (Search Engine optimization) • Translations • Creation/Management of site’s configuration • Analysis and reporting in regards to site’s performance • Management and up-dating of website • Market analysis of country/geographic area
- 1 year, Jan 2007 - Dec 2007
Secretary
Markab Consulting Srl
Main responsibilities: • Secretarial services as well as translations from German into Italian
- 1 year and 5 months, Sep 2005 - Jan 2007
Au - Pair
private
- 1 year and 1 month, Nov 2002 - Nov 2003
Customer Care Assistant
Deutsche Messe AG, Hannover
Main responsibilities: • Responding to telephone inquiries and complaints • Communicating appropriate options for resolution • Logging customer calls
Ausbildung von Ramona Heine
Gerschau und Kroth Werbeagentur
Economics and languages
Berufsbildende Schule 11
Sprachen
English
C1 (Fließend)
German
C2 (Verhandlungssicher / Muttersprachlich)
Italian
C1 (Fließend)
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