Randy Lopez

PROJECT COMPANY: Hilti Corporation • Implementing Consumable Subscription solution using Subscription Billing and SAP S/4 HANA • Working as a SAP SD and Financial Service Consultant • Performing system configurations for SAP SD specific to Billing and FI/CO • Designing RICEFW for system enhancements • Providing support to business user by debugging custom reports, exits, enhancement and troubleshooting issues. • Configured NAST Output Procedure and Output Type for the Customer Facing Layout/document.

PROJECT COMPANY: OXFORD UNIVERSITY PRESS • Provided brownfield implementation of SAP SD S4/HANA • Gathered document, analyzed requirements, and created functional specifications. • Supported the client's SAP SD/OTC requirements for their S/4 HANA system such as system configuration, developing RICEFW with SAP ABAP Team • Implemented BRF+ and S/4 HANA Output Control • Provided training and support to business user • Supported SAP Fiori functionalities related to SAP SD and master data

PROJECT COMPANY: DOLE PLC PROJECT HORIZON • Implemented SAP S4/HANA’s SD and LE solutions by migrating from JDE System. • Performed system configurations, customizing, and developing RICEF with SAP ABAP team • Supported LE and EWM processes that included Handling Unit and Shipment • Provided L2/L3 Incident and Change Request Support • Support the client's SAP SD/Order to Cash requirements for their S/4 HANA system such as system configuration, developing RICEFW with SAP ABAP Team, and SAP Testing Team

PROJECT COMPANY: COMPAGNIE FINANCIÈRE RICHEMONT S.A. • Provided SAP L2/L3 support for client’s E-Commerce and B2B solution and processes. • Supported interface issues and enhancements between SAP ERP and E-COMMERCE/B2B Platform • Supported enhancements, configuration, and incident resolution for SAP SD/OTC • Performed support by debugging User Exits, Customer Exits, BADI, OOP, and Proxies for XI/PI interface • Supported TOSCA software testing tool together with SAP ERP

PROJECT COMPANY: EXXONMOBIL LIMITED THAILAND • Provided L2/L3 application support for SAP system Order to Cash process with Industry Specific Oil Downstream solution that includes Transportation and Distribution Shipment • Performed configuration and customization settings which are related to • Designed SAP enhancements and RICEFW • Documented the SAP system enhancements using SAP Solution Manager Business Blueprint (SMBB) • Supported EDI interface between SAP ERP and external system via XI/PI middleware

• Provided L2/L3 support for SAP Sales and Distribution and Logistics Execution modules. • Supported various clients of Delaware Consulting across the globe. Support activities includes incident, service, change and problem management. • Applied enhancement to meet customer’s non-standard requirements such as User Exit, Customer Exit, Report, Interface, and Enhancement point with the help of SAP ABAP Consultant. • Performed root cause analysis by debugging SAP ABAP programs for enhancement related issues.

• Supported daily Incident and Change Requests tickets for SAP SD, EDI, Extranet and Hybris using Service Manager System and JIRA software • Performed enhancements for SAP SD transactions, Master Data, Output Type, and RICEFW • Collaborate with other SAP module to meet customer’s requirement in SAP system such as SAP BASIS, MM, PP, LE, XI/PI, and Master Data teams. • Ensured proper documentation of the configuration and development using SAP Solution Manager • Provided trainings to Super/Key and End Users

PROJECT COMPANY: PROCTER & GAMBLE • Implemented the roll-out solution for SAP ECC Outbound Logistic Execution integration with JDA Transportation Management System • Processed solution documents using SAP Solution Manager • Performed SAP LE configurations for Shipping (delivery, Handling Unit, and Picking processes), Transportation (Shipment and Shipment Costing ) • Configured EDI and IDOC for external TMS interface • Worked with business end users, JDA IT counterparts, and SAP cross-functional consultants.