Ray Gavinio

Developing a variety of automated and interlinked Word documents, Excel spreadsheets and MS Access databases through VBA; Analysis of legacy and current OCE applications, data extraction and mining and current work procedures to develop a unified federal audit tool; a project between the State of Geneva and Switzerland's State Secretariat for Economic Affairs SECO; Supporting and developing query reports for different OCE services

Updated and created stored procedures for a Front-Middle-Back office application through PL/SQL, XML and HTML coding; Maintained database architecture; Applied strict patch delivery procedures for clean and proper code delivery to clients’ site; Supervised the trade order capture module of the application stated above; Managed incident dispatch to fellow programmers according to degree of competence

Receive all client calls for the US and EMEA region, and open incident tickets for all issues; Resolve all recurrent and non programming problems pertaining to any applications or hardware; If needed, reassign incident tickets to the appropriate support group; Created and supported user accounts across different environments

Programmed an accounting software through Delphi, SQL and Turbo Pascal; Booked invoices, credit notes and other financial documents; Closing and revision of accounts

Database programming and administration