Ray Jay

Deputy Global Implementation Manager o Leadership responsibility for all phases project planning and execution • Lead Authorizations developer on Global Team o Develop profiles/roles which including complex design restrictions o Co-ordinate comprehensive testing of all profiles and authorizations to ensure accuracy and segregation of duties o Resolve ticket issues and troubleshoot security authorization problems while adhering to Service Level Agreements (SLA)

Developed authorizations for profiles and roles in all areas of SAP HR to meet specifications of customer requirements Co-ordinate comprehensive testing of all profiles and authorizations to ensure accuracy and segregation of duties Role Maintenance, User Administration, Security Monitoring & Reporting, User Trace using ST01 and analysis, Resolving support tickets, SUIM expert, and finding missing Authorizations using SU53 report from the user

• SAP Solution Manager support as Change Manager to SAP HR with a focus on following designed processes while providing outstanding customer service • Performed quality assurance checks of technical HR documentation, as well as test docs • Training and on-boarding of key users and new hires on the Change Management process • Troubleshooting and debugging of programs in SAP Solution Manager • Updated Customizing in SMP according to user requirements

Human Resources / Payroll Team, • Full-cycle member of the Human Resources “MySAP” 2005 implementation project • Assisted in the data mapping efforts from Legacy to SAP • Loaded transformed data using a variety of self-developed BDC batch input programs and SAP provided load programs • Developed 5 BDC load programs and 6 reports to user specifications • Authored 3 standard operating procedures that are currently being followed by Payroll Also worked in Procurement and SAP upgrade teams

MBA w/ Information Systems Management Concentration Robert Morris University, Moon Twp, PA, USA, March 2004 3.9 cumulative GPA

B.S. in Information Systems Management Robert Morris University, Moon Twp, PA, USA, April 2002 3.5 cumulative GPA, 3.7 major GPA