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Reijo Miettunen

Bis 2010, Independent Consultant, Nokia Siemens Networks
Espoo, Finnland

Fähigkeiten und Kenntnisse

Experience from most of the areas within support s
working for a vendor in connection to repair/suppo
warranty service service arrangements
sales channel management in relation to support se
European and/or world wide. Good international int
understanding cultural differences.

Werdegang

Berufserfahrung von Reijo Miettunen

  • 6 Monate, Jan. 2010 - Juni 2010

    Independent Consultant

    Nokia Siemens Networks

    Freelancer consultation for digging up NSN customer database and starting/guiding the service renewal process of Checkpoint HW/SW products at NSN customers globally

  • 6 Monate, Apr. 2009 - Sep. 2009

    Inside Sales Manager

    CheckPoint Software Technologies

    Transfer of Nokia Internet Security service business data to Checkpoint

  • 8 Jahre, Mai 2001 - Apr. 2009

    Service Business Manager

    Nokia

    Managed and enhanced services business in an expanding geographic region, finally covering the whole Central Europe, Eastern Europe and some global customers. Introduced new service offerings to the field and trained the channel and channel sales on services and service related web tools. Acted as escalation point between customers and organisations.

  • 1 Jahr und 8 Monate, Sep. 1999 - Apr. 2001

    Project Manager

    Nokia

    Introduced new product lines and organisations to the general technical/sales support model, acted as training manager for the whole Europe. Created service business models for WLAN early stage deployments.

  • 3 Jahre und 4 Monate, Mai 1996 - Aug. 1999

    Area Service Manager

    Fujitsu Computers Oy

    Laptop computer service mngt for the whole Europe including managing the service partners (repair centers) and making agreements with them.

  • 8 Jahre und 8 Monate, Sep. 1987 - Apr. 1996

    Production Technical Manager

    ICL / Fujitsu Computers

    Managing technical support group for PC manufacturing, produceability design and production work instructions, as part of the manufacturing mngt group. Were also trained ISO 9000/9001/14001 auditor.

Ausbildung von Reijo Miettunen

  • 9 Jahre und 9 Monate, Sep. 1978 - Mai 1988

    Machine Design

    Helsinki University of Technology

    Hydraulics

Sprachen

  • Englisch

    Fließend

  • Schwedisch

    Fließend

  • Finnisch

    Muttersprache

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