Ing. Renato Cesar Pereira

Cross-Business Managing and Directing PMO focused on Commercial Strategy execution, Business development, Portfolio Planning and ESG (Environmental, Social and Governance) managing delivery

New Business Processes & Operations Management (Eucafluff) | Market Sales & Business Unit Distribution Development | Order-to-Cash (O2C) Business Process Owner | Customer Services Portfolio Management (International and Domestic) | KPI Portfolio Management | Logistics Execution, Warehousing & Transportation Management | S&OP, Demand Planning and MRP | Master Data Governance | Custodian of Customers, Suppliers and purchase requisitions of the business unit

LATAM Project and Change Management Senior Manager - Cross Country - at the Janssen Pharmaceutical. Collaborate Project Leader, responsible for all dimensions of organizational Changes – including changes to business processes, systems and technology, job roles, in addition to communications and engagement of key stakeholders.

• Responsible for the smooth Business transformation due a Global Program in Latin America • Directs and manages the change management strategy components of the project in order to ensure they are successfully executed in time and quality • Sets the business communications with presence and right level of influence in both formal and informal settings, preparing and presenting persuasive written and verbal materials to executive-level and/or large diverse audiences

Stream Lead and overall responsible for the success of all deployment projects; Develops, manages and owns the deployment methodology which will be used to globally rollout the template solution; Monitors regularly the progress of deployment projects acting as central coordinator and first escalation level for the deployment managers; Manages cross release, cross unit ownership of deployment issues and inter-dependencies; Ensures organizational readiness and sponsor commitment for deployment projects;

Business Domain Lead who coordinates Business Process Experts and Process Consultants in Logistics Execution and Warehousing as part of the template definition team Ensures the processes (template or local) are designed according to the project charter in time, budget & quality Takes simple process within given limits and prepares complex business decisions for Business Process Owners, stream leads and Program Managers Ensures continuous End to End process awareness within his team and beyond

*Provide procedures and improves processes with innovations to raise productivity and to reduce the costs of the patient treatment. *Provide direction to the local and regional Supply Chain departments to insure inventory control as well as timely supply of purchased goods, as appropriate to Lean management. *Responsible for project management to include direction, implementation, cost/benefit analysis, scheduling and resource allocation.

I’m committed with development of the supply chain environment and its people by running local and regional projects. Assigned for bring strategic consulting for internal stakeholders. Focused on business plan strengthen and the improvement from our renal patient treatment. Implementing key performance indicators, evaluating its trends and proposing actions in order to support flawless use from our resources and avoid loose whenever it’s possible. Support the LEAN thinking implementation

Member of the team of experts responsible to evaluate the Distribution Network and implement changes to boost service level and reduce costs as key factors. Responsible for the RFQ in regards to Logistics Services for the South region of Brazil. Anticipate new processes on formation of operational structures in terms of distribution and warehouse transactions; Aim development that focuses on multi-task projects.

Accountable for intimately understanding physical distribution needs of fresh dairy products in order to ensure a reasonable distribution cost and provide excellent customer service; Responsible to design & move into operations the first DC in Rio de Janeiro state, where in the past there was a standalone cross docking point; Responsible for One Inbound DC (Guaratingueta/SP), one Outbound DC (RJ/RJ) within 4,000 tons of Fresh Dairy Products delivered by month; Managed 50 employees as direct report.

Responsible for design and implement the Customer Service area for Danone Brazil which was nominated in the end of 2005 as one of the top three suppliers, best in class by WalMart; Responsible for 50 employees among Call Center, Ordering Process, Product Allocation, Master data management, Invoicing, Delivery and Customer Service front desk; Member of project pilot for Sales force automation which successfully implemented an active mobile solution for customer orders.

• Assigned to the team of experts whom investigate business opportunities in regards to Outbound and Inbound processes • Responsible for the RFID project coordination and delivery (a pioneer market initiative) • Responsible for budget, time and quality in regards to several Projects • Responsible to monitor and study competitors strategies in regards to cost of service and distribution model to anticipate risks for the Brazilian business unit

This position has required strong planning and organizational skills coupled with an in-depth approach to problem solving; I’ve also had the opportunity to develop strong interpersonal communication and customer assessment skills due several meetings with Key Account (SONAE) & major Sales stakeholders; As lead results I can point out the yearly raise from 25% in On-time and In Full (OTIF) and a Logistics Contract which settle 10% of distribution costs down.

My comprehensive knowledge of the specific tools, procedures and resources necessary for successful management of a large and diverse customer base has enabled me to efficiently implement strategies for large scale customer support and service.

I have built an extensive experience as a customer service specialist in the Personal Care industry where I was responsible for tracking, monitoring, reviewing and processing account and market-related data from Wholesales. I have proven myself to be a competent team player with the capacity to manage a number of diverse customer support functions and KPI management.

Delivered a Business Case and Marketing Strategy for Care Brazil (www.care.org)

Member of Projec- Projetos em Eng. Civil, Arquitetura e Urbanismo from 1994 to 1996