Reto Caviezel

Key responsibilities: • Trader service dealing with queries regarding securities settlements free and against payment • Qualified and timely answers to custodians and other financial institutions • Ensure that the service level agreement will comply • Periodical review of the traders satisfaction and analysing the trader’s needs and performance • Team leader tasks (team of 6 specialists)

Key responsibilities: • Customer service dealing with queries regarding settlements with all securities (incl. Funds) • Qualified and timely answers to custodians and other financial institutions • Ensure that the service level agreement will comply • Periodical review of the clients satisfaction and analysing the client’s needs and performance • Team leader tasks (team of 6 specialists)

Key responsibilities: • Monitoring and run entries in the share register • Registration process of physical shares • Ensure that the service level agreement will comply • Team leader support (team of 5 specialists)

Key responsibilities: • Dispose of vehicles and staff • Monitoring of deliveries • Trouble shooting