Reza Nakhaei

Contribution in introduce telecommunication equipment in Optical Transmission such as SDH and PDH Systems. Responsibilities includes: - Responsible for engineering transmission technologies - Collection of engineering data archiving. - Collection and return of part of the output - Cooperative sales staff to maintain and manage customer relationships. - Transmission experience. (2M/bit and equipment)

Monitor the ticket queue/reports to ensure tickets never exceed our SLA agreement - Ensure all tasks submitted to the booking form are scheduled - Ensure all customer facing communications is properly marked with partner branding andcustomer specific communications details. - Ensure all Incident Reports are sent to the customer in a timely fashion - Supervision of NOC - Perform performance reviews with the Team in accordance with the policy

Operation & Maintenance of all 2G/3G/4G Technology BSS (BTS, Node B, RBS, MW, DXX, TN, Antenna, MC, CE) equipment within a region. Report all field related aspects concerning routine visit and remarks on GSM network associated sub-system environment.

- Responsible for engineering transmission technologies - Improving the customer relationship and sales volume - Collection of engineering data archiving. - Collection and return of part of the output - Cooperative sales staff to maintain and manage customer relationships. - Gather information for marketing development - Build long term relationship with key customers. - Transmission experience. (2M/bit and equipment)