Ricardo Cortes

Resposible for Novartis McAfee ePO Console Management (Worldwide) - Threat handling; - ePO Administration: - Risk and Compliance Management; - Migration Management;

Responsible for administrating a 80 000 Assets ePO environment (6 ePO Consoles Worldwide): - Threat handling, - Upgrade Management; - Compliance issues; - Endpoint Encryption Management; - DLP Management; - HIPS Management; Responsibe for administrating the Internal Systems of CESCE, Soluções Informáticas, SA as well giving support to external clients: - Server Administration (Windows Server 2003/2008); - Desktop Administration (Windows XP/7); - Network Administration (Cisco/Enterasys Lan Swtic

Responsible for giving support and troubleshooting to Caixa Geral de Depósitos Bank in Portugal: - McAfee ePO support; - Desktop Support (Windows XP); - Server Suppport (Windows Server 2003); - App Support (EMC Documentum, SAP, Meta4); - Network Support (Cisco Switch); - Active Directory/Exchange Support; - Database Support SQL 2000

Responsible for support and troubleshooting of PT Networks: - ADSL, xDSL, Frame Relay, Fiber, Based Solutions; - Router Configuration (CISCO, 3Com, Draytech, Netgear)