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Ricardo Lenga

Bis 2021, Life Insurance Product and Customer Experience Director, Citibanamex
CDMX, Mexiko

Werdegang

Berufserfahrung von Ricardo Lenga

  • Bis heute 14 Jahre und 2 Monate, seit Apr. 2011

    Regional Insurance Product Head

    Citibank

    Responsible for bankassurance in Andean (Colombia, Peru & Venezuela) and Central America. Leading a team nine local Product Managers. The position includes negotiation with Insurance Companies, finition of the products to be sold, definition of the sales channels,etc.

  • 2 Jahre, Mai 2019 - Apr. 2021

    Life Insurance Product and Customer Experience Director

    Citibanamex

  • 2 Jahre und 10 Monate, 2017 - Okt. 2019

    Insurance Product Compliance Head for Life, P&C and Assistances

    Citi
  • 5 Jahre und 10 Monate, 2012 - Okt. 2017

    Insurance Technical Director for LATAM (12 countries)

    Citi
  • 5 Jahre und 6 Monate, Nov. 2005 - Apr. 2011

    VP Life and Accident and Actuarial Head

    Internacional de Seguros S.A.

    Life and Accident Line of Business Head, including underwriting and operations. Actuarial Head for all the company´s lines of businesses (Life, Health and P&C), managing the Blue Cross & Blue Shield license. Annual presentation to AM Best (New York). Report: CEO. Team: 8 direct and 50 indirect reports. • Redefinition of the products and commission strategy, increasing the company revenue and improving the relationship with key brokers.

  • 2 Jahre und 2 Monate, Okt. 2003 - Nov. 2005

    Commercial Planning

    Omint S.A.

    Creation, development and implementation of new plans with active participation in the pricing process. Preparation and control of the commercial budget. Quoting and presenting special plans for important customers. Competition product and price analysis. Support and training of the sales force. Analysis and follow up of product cost effectiveness Preparation of reports for the General Director. Design of research questionnaires for customers’ satisfaction levels and new product

  • 2 Jahre und 9 Monate, Feb. 2001 - Okt. 2003

    Senior Analyst Management and Actuary

    Principal Financial Group S.A.

    Analysis and presentation of monthly balance to headquarters (USA) regarding loss rates, reserve levels, portfolio cost effectiveness, amounts for recovery, reassurance position, etc. . Evaluation y preparation of statistics. New business proposals for the General Director. Coordination and improvement of administrative processes. Competition analysis. Sales force training. Presentations to the Insurance Superintendence. Putting together of quotes for the sales force.

  • 1 Jahr und 1 Monat, Jan. 2000 - Jan. 2001

    Analyst

    CNP ASSURANCES

    Participation in the creation of the system for the new Universal Life Insurance plans. Training for the back office and sales force.

  • 3 Jahre und 7 Monate, Sep. 1994 - März 1998

    Tarinee

    Deutsche Bank

    Technical training the bank’s strategic areas (Bankkaufman)

Ausbildung von Ricardo Lenga

  • 2 Jahre und 6 Monate, Juli 2009 - Dez. 2011

    Insurance

    Universitat Internacional de Catalunya

  • Universidad de Buenos Aires

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Gut

  • Spanisch

    Muttersprache

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