Riccardo Martinotti

Asia Market Business Developer for Service Unit

- Service Project Management Office Manager - Revenues and Profit Responsible - CCRP Tool, NPS & Troubleshooting Responsible - After Sales Customer Care - "Energize First" Cross-Functional Team Leader - OEP and OpEx - 4Q Improvement Methodology Trainer - Root Cause Analysis - Lean Processes Implementation Responsible - Product Management Team - Marketing & Sales Support

- Customer Care Manager - CCRP Tool Coordinator - NPS Management - Troubleshooting and Claim Mgmt Responsible - "Energize First" Cross-Functional Team Leader - Quality Meeting Chairman - Lean Processes & OpEx Projects - Data Analysis & 4Q Cases Profiling

- Project Manager Responsible for Europe and Asia Countries - Interfunctional Team Member and Coordinator - Project KPIs Analysis and Reporting - Support to Sales Department - Member of Marketing and Promotion Team

Value Team Internship at customer: Vodafone - Database Organization - Front End tools - Projects of Datawarehouse (Risk Area)

Conference Interpreter in Dubai (English, French, Italian)

Macroeconomics, Business Strategy, Controlling & Finance, Marketing and Sales, Business and Technology Development, Organization & Leadership, Final Project

Specialization in Business administration