Rich Tatum

• JangoMail.com—editorial • Christianity Today Intl.—blogs, multimedia, data-cleansing, research • MagnetStreet.com—blog strategy • The Digital Sanctuary—editorial • Aurora First A/G—podcasting • CustomZines.com—blog & newsletter strategy • Published writing @ http://tatumweb.com/blog/published/

[CONFERENCES] • Internet Ministry • ECPA Publishing Univ. • Tech for Worship Mag's Inspiration '98 • Natl Teen Challenge • NorCal/Nev District Council [MEDIA GUEST] • Word-FM • MSNBC: The Most • First Crack podcast • KBTU-FM • "Radio Liberty" w/ Dick Tennesen

• Created and produced of several online training courses with multiple media formats including streaming media, podcasts, blogs, RSS feeds, PDF downloads and more • Performed voiceover for promotional podcasts • Mastered Adobe Premiere Pro, Adobe Audition • Edited (cut-down) video from each course

• Department head: 5 employees • Managed development & production for 100,000+ page website • Helped design & implement custom CMS, managed project • Testing, troubleshooting, documenting work product • Set production & content quality standards • Traffic trend analysis • Listmaster, webmaster

• Project managed communicator’s resource portal with 20,000+ members generating ($1.6 million/year revenues) • Managed multiple project timelines and deliverables PreachingToday.com CMS • Wrote online customer support documentation • Fielded all customer-service queries • Designed, created, and man

• Provided remote website design and management • Provided as-needed user training • Managed newsletter delivery and list server management • Wrote content management system and production process documentation

• Conceived, designed & managed website • Proposed & project-managed DB-enabled CMS • Proposed & project managed DB-enabled listserv • Managed long-range 'Net strategy • Drafted policy recommendations • Managed email deliverability • Provided training and technical & cultural 'Net trend analysis

• Analyzed and resolved user issues with office software/hardware • Gave training on Office apps & custom software • Wrote help docs • Deployed corporate software upgrade (800+ PCs) • WordBasic macro programming • Assisted Help Desk w/ problem-resolution and trouble-ticket logging

• Fielded computer user complaints and problems via phone and email • Analyzed and resolved user difficulties with office software • Logged all incoming and outgoing calls, providing detail for future analysis • Dispatched technicians and service providers to resolve problems

• Transcribed dictated or handwritten documents, turning them into finished presentation materials or correspondence. • Performed light desktop publishing and advanced word processing for clients with large projects and difficult tasks. • Provided elementary WordBasic programming assistance to offic

• Tracked print jobs through the publishing plant • Managed and tracked photo inventory & props • Job cost analysis for production • Couriered projects between departments • Assisted art designers on photo shoots • Provided copyediting for copy writers

Cross Cultural Communicatin, Koine Greek