Richard Martin Schustek
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Richard Martin Schustek
- Current 7 years and 8 months, since Nov 2018
Solution Architect - Active Directory
Daimler AG
- 2 years and 11 months, Dec 2015 - Oct 2018
System Engineer
Bechtle Onsite Services GmbH
- 4 months, Aug 2015 - Nov 2015
Software Developer / Consultant
innoWake gmbh
- 8 months, Nov 2014 - Jun 2015
Working Student (Programmer)
Softastic UG (Haftungsbeschränkt)
• Development of Web-Applications with Microsoft Visual Studio 2013, ASP.Net, C# and JavaScript
- 7 months, Mar 2014 - Sep 2014
Intern (Information Systems Support)
Associated Fuel Pump Systems Corporation
• Development of Web Applications with PHP, Ruby on Rails and JavaScript • Saving Time and Money for Production and Engineering Department while giving them the opportunity to review product parameters in real-time • Customer Service and Troubleshooting
• Developed Microsoft Excel/VBA tools in order to aid testing and reduce workload on software engineers • Executed and documented software tests
- 2 years and 2 months, Jun 2009 - Jul 2011
Customer Service Representative
Blizzard Entertainment Europe
• 1st and 2nd level software customer support for Europe and North America, handling and solving an average of 90 support tickets per day • Created error reports and documentations for the QA department • Occasionally mentored a team of 15 part-time employees • Thoroughly documented investigations for the legal department • Coordinated with service level department and technical support • Guided actions and resolutions of lower level CS agents
Ausbildung von Richard Martin Schustek
- 3 years and 2 months, Oct 2012 - Nov 2015
Wirtschaftsinformatik
Technische Hochschule Ingolstadt
Ingolstadt University of Applied Sciences is positioned in the leading group of universities ranked by the Centre of Higher Education in Germany
- 1 year, Oct 2011 - Sep 2012
Wirtschaftsinformatik
Universität Augsburg
Transferred to Ingolstadt University of Applied Sciences because of relocation
Sprachen
German
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
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