Richard Bailey

Implemented and consulted on centralized pharmacy robotics in hospitals nationwide and in Canada. Implementation Specialists are responsible for assisting project managers with coordinating training with the hospitals and their staff. The position also acted as a consultant with national hospitals regarding pharmacy workflow, staffing, and process timing on a weekly basis to ensure efficiency with automated equipment. AT& T Tele- Conferences, email correspondences, WebEx remote trainings, on-site technic

Promoted from within the group to lead other certified pharmacy technicians. Development of policies and procedures while developing employee skills and performance. Direct management experience and human resources experience. Responsible for a group of 6 originally which grew to 12. Responsible for hiring new technicians, disciplinary actions of current employees, and mid-year and year-end reviews as well as merit raises. Developed spreadsheet system to track employee daily performance stats as one wa

McKesson exposed me to the specialty side of pharmacy. Within my first six months of employment with McKesson I learned and adapted to the changes quickly and performed above expectations. Perfect attendance was also obtained from start date to current. At McKesson each technician had their own insurance plans in which they had to develop relationships with its patients, internal customers, and external customers. Data entry, online insurance adjudication, and customer service are an everyday task. Addition

While working with customers and insurance companies, the lead technician is in charge of data entry, insurance adjudication, prescription filling, and customer service, as well as delegation of duties and management. Moderate inbound and outbound call volume to and from patients. Daily and weekly reports as well as completion of daily, monthly, and yearly tasks. I also have knowledge in inventory control and loss prevention. I have also been partially cross trained as a pharmacy technician trainer for my r

Project Management