Richard Marra
Angestellt, Senior Director, Service Support, North America, Carestream Health
Rochester, Vereinigte Staaten
Werdegang
Berufserfahrung von Richard Marra
Bis heute 13 Jahre und 11 Monate, seit Nov. 2010
Senior Director, Service Support, North America
Carestream Health
Imaging and informatics (radiology and cardiology) technical support including call center and field service engineers.
1 Jahr und 11 Monate, Jan. 2009 - Nov. 2010
Area Vice President, Sales and Service Operations
Allscripts
4 Monate, Okt. 2008 - Jan. 2009
Director, Global Cardiology Technical Support and Service Strategist
Agfa Healthcare
P&L responsibility for global cardiology product support including Tier 1 and Tier 2 technical teams. In addition, serving as the North American service strategist for all professional and technical services.
1 Jahr und 6 Monate, Apr. 2007 - Sep. 2008
Director of Professional and Technical Services
Agfa Healthcare
Responsible for EMR - ORBIS - product deployment and support in North America
Ausbildung von Richard Marra
Call Center Management
Purdue University - College of Call Center Excellence
Radiologic Technology
College of DuPage
- Bis heute
Healthcare Management
Southern Illinois University
Healthcare Administration
Benedictine University
Management and Organization Behavior
Benedictine University
Sprachen
Englisch
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