Richard Mudge

Site Content Management System (CMS) input, updates, translations and proof reading Inventory control, packaging, shipping Marketing, advertising and media creation Customer Service and Business Analysis

Estate Manager and Care Giver for terminally ill relatives and subsequent will and testament execution.

Process development, implementation for plant scrap material trading Customer/Supplier liaison specialist, information database management Purchase/Sales order creation, tender, quotation and contract management Delivery monitoring and analysis Invoice creation, accounts receivable/payable authorization and reconciliation Gross margin verification, KPI report building and distribution Commodity and customer site visits to confirm materials and processes

Machine Order receipt, analysis and processing onto AS/400 system Customer liaison for order updates, corrections at either dealer or plant request Advanced planning optimization (APO) for order allocation to plants ‘Special engineering’ order analysis/processing Monthly statistics / Ad Hoc reporting Six sigma project green belt on various process development/improvement initiatives Extensive liaison with internal (World Wide) and external customers (EAME) on order related issues and scheduling

Order receipt and processing onto AS/400, SAP & ISA (eCommerce system) Short Shipment, complaints and claims coordination Monthly statistics, expenses and Ad Hoc reporting for Management Advanced planning optimization (APO) for order release to manufacturing Key user for SAP R/3, eCommerce internal implementation and external dealer roll out Sales order financial analysis for Special Pricing Agreements (SPAR) Six Sigma Green Belt (DMAIC) certification March 2006 and project(s) team member

Customer contact for all enquiries Order receipt, analysis, processing, updates and corrections Contract analysis ensuring full payment of rental agreements Standing Order creation Short shipment reconciliation between customer and warehouse Return goods to stock coordination Liaison between Sales & Marketing, Customer, Logistics & Warehousing Customer (internal/external) feedback/complaint analysis

General Ledger account posting Accounts Receivable and aging reconciliation Intercompany accounts posting, reconciliation and netting Goods in Transit/suspense account/bank account reconciliation Accrual and prepayment calculation and posting Ad hoc reporting and liaison for external auditors

Professional communication skills Business functions in context Making sense of strategy French to advanced level, Niveau du Conseil de l’Europe, C1 avancé.