Richard Thomas

Provide brand strategy, marketing communications strategy and operational support to leading financial services organizations.

Led the company’s corporate communications and brand management strategy.

Developed and launched two new services unique within North America’s residential realty industry, both designed to build the company’s brand value and market share among both franchisees and agents: an online procurement system; and a talent (agent) recruitment and retention system.

Directed all consumer and merchant brand strategies, community and media relations, and market research.

Implemented the company’s first global brand alignment strategy, focusing on key emerging markets. Directed company’s community relations and CSR strategies.

Launched the firm’s expansion into issues/crisis communications consulting, and executive media training. Successfully led the practice’s P&L, talent recruitment, marketing and client development responsibilities.

Taught business communications to undergraduate and graduate business classes. Served as Director, Department of Business Communications for a two-year term.

Served leading brands in consumer packaged goods, financial services, retail and not-for-profit sectors. Participated on the market response strategy following the infamous Tylenol tampering scare.