Robert Grof

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Acquisition of premium clients Callings and meetings with potential clients Administration (CRM, other databases) Trainings of professional calling and selling

As a Finance manager responsible for: Financial management of local committee Monthly reporting Annual financial plan (budgeting and tracking) Bookkeeping Legality of local committee As event manager responsible for: International conference with 160 delegates from Europe and Asia - responsible for budget and partners National conference with 40 delegates - responsible for partners and inkind

Customer service in telecommunication services Solutions tailored to the customer Selling of mobile products by phone Daily communication with 150 - 200 customers Solution orientation in every call

In Customer Experience responsible for : strategic planning in Outgoing exchanges recruit students for intersnhips customer care and care about personal development of interns in abroad During 1,5 year I was leading 7 teams As member of Executive Board of local committee (approximately 30 members) responsible with my team for: recruit new members to branch education, development, motivation and leading of whole local committee strategical planning of events, conferences, meetings

Mechanics Molecular Physics and Thermodynamics Electricity and Magnetism Nuclear Physics Optical properties of materials Statistical Physics Quantum Physics