Robert Pawley

Technical Lead to two teams of engineers delivering the companies first mobile application with cloud native services, hosted in AWS, providing the backend solution to allow customers to adapt to life owning an Electric vehicle. Wider organisational technical vision and systems architecture design. Communication with stakeholders and procurement processes for new technology sets.

Technical lead Software engineer to a team of six developers working on a project, using Scrum methods, changing the architectural landscape of Motability from large monolithic software, to microservices, hosted in AWS. Reacting quickly to change using CI/CD processes. writing new applications and changes to legacy. Java/Groovy Architecture design Mentoring Jenkins/Bamboo SQL and Mongo db React NPM express Domain driven design Agile/Scrum/Kanban Spock/Mockito/Junit API design

Implementation of Ray radio web presence, creating a website written in Node.js using express. Also IoT architectural design to facilitate streams. Requirement gathering and communication with stakeholders. Design and implementation of full stack development, mongo db backend, used by node Quality control and testing of end to end business process UX review and design implementation

Part of a team developing new applications and changes to legacy applications. Working mostly with Java building integration of systems via API, REST and SOAP, and responsible for design of systems architecture. Working in Agile environment using TDD to deliver quality. I have also worked as scrum master for multiple teams, facilitating ceremonies and clearing blockers. Previous experience in a BA role means I have good communication and organisational skills. I also mentor new developers to the team.

Supporting users across the business and the production environment architecture, approx 30 applications implemented in various languages. Analysis of user issues including low level code analysis. Applying fixes to production data and code for problem resolution Relationship building with business users through better service from application support area Small development changes to existing applications Documentation of legacy applications

Co-ordinating software release and ensuring change process is adhered to by all areas of business systems Collation, administration and overseeing of overnight and emergency releases of software and hardware Release process definition and enforcement with all areas of business systems to ensure production integrity Production of reports for directors to report of software change

Working on a strategic project of an Oracle implementation. Modules including CRM, content management, MI reporting and SOA interface services. Key Responsibilities include: Requirements gathering from business areas Mapping of processes current and to be environments Subject Matter Expert for the customer services area of Motability, approx 500 users Design and implementation of user acceptance testing Presenting solution to business users for quality gate sign off

Managing complex complaints from customers.. Key Responsibilities include: Problem solving issues that have arisen between our customers, dealer networks and scheme partners. Managing customer expectations of the scheme and resolving customer service issues within the group. Decision making for expenses for the scheme in complaint resolution. Project management in improving the scheme and the relationship between us and scheme partners.

Software Development and systems analysis