Robert Sweetnam
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Robert Sweetnam
- 4 months, Feb 2005 - May 2005
Customer Service Representative
ICT-EUROTEL
jPerformed inbound/outbound support for retail EGG credit card customers and upgrading to the blue mastercard where appropriate. Dealt with lost/stolen cards, complaints and faulty goods/services. Consistently achieved daily sales and call rate targets.
- 7 months, Apr 2000 - Oct 2000
Software Support Engineer
Synel Industries
Assigned to customer education enrolment system (CEES) department. Supported the development of the above software in Portsmouth and Dublin. Performed installation of software v1.0 in England. I coded a set of conversion programs and specified a management information program as part of team dedicated to maintenance and enhancement to CEES v1.0 through to v1.1.2 in England. (130 on-line transactions, 90 DB2 tables).
Ausbildung von Robert Sweetnam
- 1 year and 10 months, Sep 1993 - Jun 1995
Data Communication Systems
Brunel University
Software Engineering & Real Time Programming Introduction to Data Communication Systems Planning, Procurement, Regulations & Services
- 3 years and 9 months, Oct 1985 - Jun 1989
Brunel University
Sprachen
English
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