Roberta Brutto

Confirmations power, index swap. Reconciliation internal deals. Daily Comparison between the broker summaries and deals booked into the system by traders. Assist settlements activities for reconciliation counterparties and brokers invoices.

Settlement with Terna. Regulation of customers’ contracts with cogeneration plants. Calculation of customers edge considering the unbalancing costs. Quarterly cooperation with sales controlling for estimating dispatching costs. Alignment customer lists between Siebel (Crm) and Belvis (scheduling system) in order to reduce the unbalancing costs and optimize the forecast activities. Operative support in the implementation of interfacing procedures between the

Relations with local power distributors. Monthly switching and connection activities. Integration projects on site (Dalmine Energie in Bergamo and E.ON Vendita in Verona). The integration includes the migration of utilities between different dispatching contracts. Implementation of billing system (I4C). Invoicing, meeterig and forecasting activities. Support customers using the energy data management and understanding transportations tariffs on the paper invoices.

Analysis customer service performance and follow the treatment of the orders in general (Stock availabity, Order on time in full, complaints). Collaboration to six sigma projects producing statistics “ad hoc” using the common business intelligence tools (in particulary business objects).