Rohan Garg

Designed and developed AI-enabled automation solutions using Azure OpenAI, GPT models, embedding models, vector search and Retrieval-Augmented Generation (RAG). Built proof-of-concept solutions combining enterprise data with Generative AI to support natural-language interaction and automation. Won an internal hackathon by developing a Generative AI solution capable of generating SQL queries from natural-language input using data-lake metadata. Designed and implemented automation solutions using UiPath Docum

Led automation and platform improvement initiatives combining RPA, ETL and business intelligence. Implemented an ETL-based solution and Power BI dashboard that improved reporting from a multi-day lag to daily refresh, combining process improvement and automation. Delivered projects supporting process improvement initiatives. Designed and implemented document-processing solutions using ABBYY FlexiCapture OCR. Managed and prioritized work for 5+ resources, ensuring delivery commitments were met. Mentored team

Designed RPA solution architectures and proof-of-concepts using UiPath and Automation Anywhere. Developed three RPA proof-of-concepts to evaluate automation feasibility and enterprise implementation approaches. Developed custom automation components using C#. Implemented CI/CD capabilities using Docker and Jenkins. Developed .NET backend components and web interfaces using AJAX, HTML, CSS and JavaScript. Worked with SQL Server and integrated software components across automation and application layers.

Acted as a Technical Solution Architect for RPA projects using UiPath. Designed, developed and delivered 7+ enterprise RPA solutions using UiPath. Built an in-house Windows Service for OCR processing using C#, Tesseract OCR and multi-threading. Improved OCR processing performance through page splitting and parallel processing, achieving approximately 50% reduction in Average Handling Time (AHT). Developed a reusable automation framework using UiPath Studio and PowerShell, used across the organization. Contr

Developed automation scripts using Bash/Unix, reducing manual compliance-related AHT to approximately 30% of the original effort. Developed two proof-of-concepts for automated storage reporting using Blue Prism. Managed and administered 150+ Linux servers. Worked with Red Hat system administration and clustering. Developed automation and operational scripts using Python and Shell.