Roodja Gabriel

• Responsible for all aspects of accounting (accounts payable, accounts receivable, billing, general ledger entries, bank reconciliation, credit card expense report reconciliation, cash applications, collections, and payroll)...........

• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution • Manage large amounts of incoming calls • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution • Keep records of customer interactions, process customer accounts, and file documents