Ross Keenan

At ReturnX, I've lead the development of multiple production web apps, and managed an agile development team.- Lead developer on a highly successful B2B product, Dripcel, used by established South African companies to send millions of customer communications each month.- Automated internal lead-acquisition and delivery pipelines, leading to a 45% increase in volumes and converted sales.- Guided the growth of our development team, taking on new members, and leading them on their career path.

- Build and integrate various REST APIs using node (Express + Koa), and Deno - Develop full-stack web applications - Automate internal functions using custom-built, in-house solutions

I deepened my data & programming knowledge working with industry experts. - Saved 100's of hours every month by automating crucial client reports.- Modernised and streamlined data analysis pipelines using Python, R, SQL, and AI. Directly lead to more efficient daily operations.- Identified and maximized sales opportunities by providing novel, data-driven insights to internal sales-teams, growing new leads by 43%.

• Saved 100+ hours internally every month by automating multiple client reports. • Updated and streamlined data analysis pipeline to use more powerful technologies, including Python, R, SQL, and machine learning (NLP). • Identified and maximized sales opportunities by providing novel, data-driven insights.