Rossella Renna

Angestellt, Inside Sales Representative, Volume Graphics GmbH
Heidelberg, Germany

Fähigkeiten und Kenntnisse

Very good languages knowledge in German English Sp
Experience in Customer Care Responsible
Experience in multinational travel agency : suppor
Knowledge in SAP (SD)
Administrative work in Erasmus - office
Very good knowledge of MS Office- Microsoft Outloo
Ability to adapt to multicultural environments -co
Teacher in italian language
Airport training
Kontakt
Telefon
Universität

Werdegang

Berufserfahrung von Rossella Renna

  • Current 9 years and 10 months, since Aug 2016

    Inside Sales Representative

    Volume Graphics GmbH

    - Issuing licenses for our 3D Software - Leads qualification in CRM - Contact with customers in German, English, Italian, Spanish and French (telephone/e-mail) - Issuing of offers, orders, delivery notes and invoices documents in our ERP-System - Registration of the shipment on the Websites (Fedex, DHL, UPS, TNT) - Translation of Website and Flyer in Italian

  • 2 years and 8 months, Dec 2013 - Jul 2016

    Customer Care Responsible for the Export Department

    BASS GmbH & Co. KG

  • 3 years and 7 months, Jan 2013 - Jul 2016

    Privat lessons in italian language

    Privat lessons

  • 5 months, Jul 2013 - Nov 2013

    Internship in Key Account Management (Sales)

    Würth Industrie Service GmbH & Co. KG, Bad Mergentheim

    Knowledge in SAP (SD)

  • 5 months, Feb 2013 - Jun 2013

    Marketing and International Commerce Internship

    Michael Weinig AG, Tauberbischofsheim

  • 3 months, Feb 2012 - Apr 2012

    Collaborator

    University “L’Orientale”, Naples, Italy

    Contact with the responsible of the bilateral agreement of foreign universities with the University of Naples "L'Orientale

  • 5 months, Apr 2008 - Aug 2008

    Internship with multinational travel agency

    EF Education First (Rome)

    Support and coordination of all administrative activities related to the stay and care for young people in the host families. Experience as a group leader and head of twenty children in Study Abroad in Malta

  • 2 months, Apr 2007 - May 2007

    Call center

    EUMARA Market Research Institute in Witten in North Rhine-Westphalia

    Telephone surveys of doctors on various topics

  • 8 months, Dec 2005 - Jul 2006

    Hostess and promotional activity

    Soleazzurro Service

    Hostess and promotional activity during music and theater performances, Openings of stores and malls, fairs, meetings

  • 2 months, May 2006 - Jun 2006

    Working Student

    Università degli Studi di Salerno

    Cooperation and support of the technical and Administrative staff. Foreign Languages ​​and Literature Faculty of the University Salerno

  • 1 year and 1 month, Feb 2004 - Feb 2005

    Voluntary civil service

    City hall Avellino (Italy)

    ARCI project: "I Volontari nell'informagiovani" ("Voluntary youth in informagiovani ") - Public Service at the City Hall Avellino. Perform administrative tasks, work orientation, publicity, research and selection of information, support. Secretariat of the students at the Faculty Fisciano. Online support for the students.

  • 2 months, Mar 2004 - Apr 2004

    Working Student

    University of Salerno (Italy)

    Public relations, library support for lending and help the bibliographic research.

Ausbildung von Rossella Renna

  • 2 years and 2 months, Nov 2016 - Dec 2018

    Lauree Specialistiche in Lingue Straniere per la Comunicazione Internazionale

    Università degli Studi di Napoli L'Orientale

    Second cycle degree in CULTURAL AND SOCIAL RELATIONS IN THE MEDITERRANEAN AREA with Italian academic title of DOTTORE MAGISTRALE

  • 3 years and 6 months, Oct 2004 - Mar 2008

    Bachelor's degree in Foreign Languages ​​and Literatures

    University of Salerno, Fisciano, Italy

    30 exams including English Linguistics and Literature, German Linguistics and Literature,Modern and Contemporary History, Geography, Italian Literature, Didactics, Informatics

Sprachen

  • Italian

    C2 (Verhandlungssicher / Muttersprachlich)

  • German

    C1 (Fließend)

  • English

    C1 (Fließend)

  • Spanish

    C1 (Fließend)

  • French

    B1-B2 (Gute Kenntnisse)

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