Roxana Grigore

Main activities and responsibilities • Consultancy and training for Sales Force and Partners on HP Products and Channel Programs throughout EMEA Channel • Manage Partner contacts data base and program qualification, holding the SME position for Pricing and Reporting processes • Country Budget controlling and Partner Claim monitoring for Marketing Development Funds Development and improvement of internal business processes • Channel data analysis and reporting

• Manage the business relationship with multiple stakeholders within Germany; • Providing business insight and support to ensure that customer engagements are managed effectively and efficiently through the life cycle, thus optimizing the customer experience. • Contract Management. • Business Management, Reporting and Reviews • Subsidiary Stakeholder Management • Subcontractor Management • Billing & Accounts Receivable Management

1. Country Operational Support • Act as the primary contact for country Order Management Team and Sales Team • Provide assistance and support within the area of order fulfillment 2. Order Processing & Coordination • Process and coordinate standard and non-standard orders, for a defined set of Customers (automotive customers), customer facing • Validate order transaction data through a variety of documen

• Coordinating all required activities to successfully facilitate meetings, conferences, conventions and other events. • Coordinating all of the various details required to ensure that the event is executed flawlessly. Working and managing an entire team of workers to complete these tasks, solidifying the attendance list, collecting participation fees, ensuring that all guests have the proper clearance to enter the facility, ensuring that all the requested services are provided (furnishings, audio/visua

• Supervising all duties of the front desk, from maintaining proper cash control to guest service standards on a day-to-day basis. Being also a liaison for all interdepartmental communications, requiring excellent communication and leadership skills • Tending to customer complaints and queries in a pleasant and level-headed manner. • Responsible for all operations of the front desk and guest services, including the concierge, transport and luggage services, responsible for the management of front offi

• Responsible for marketing activities for the south-west Germany and Switzerland tourism markets • Participating in bilateral relations with international organizations and tourism representatives • Carrying out PR and advertising campaigns • Researching market trends in tourism and design strategies for the development of tourism • Event management: press conferences, travel shows, round tables, official events • Promoting Romania as a tourist destination in Germany and Switzerland • Liaising

• Facilitating any campaigns or branding required of the hotel chain though press releases, media outlets, direct mail, advertising and marketing. • Tracking and maintaining any media coverage whether print, television, radio or other and may act as the company spokesperson or acting on the president’s behalf. • Liaising with the media, writing news releases, monitoring media coverage, assembling media kits, writing and designing newsletters, assisting with fundraising, holding events

• Managing office related activities such as scheduling meetings, draft reports, compiling databases • Carrying out administrative, organizing support (travel arrangements, organizing meeting rooms and catering requirements, working lunches) • Making budget events (starting with the preparation phase and ending with evaluating profits) • Coordinating the overall logistics of the office and supporting the team who’s organizing economic events

• Promoting Romania as a tourist destination in German speaking countries: Germany, Austria, Switzerland, Poland, Czech Republic • Developing and maintaining bilateral relations with international organizations and tourism representatives • Participating in international tourism fairs • Organizing Romania’s participation in international travel shows • Researching market trends in tourism and design strategies for the development of tourism, based on the reports made by Romanian Tourism Promotion Of

Tourism

Informatics