Roy Vranken
Werdegang
Berufserfahrung von Roy Vranken
- Current 21 years and 3 months, since Apr 2005
Director Global Channel and Alliance
Akibia B.V.
As a Management Team member responsible for strategic (alliance and channel) customers accross Europe. These customers together make 80% of the European turnover. Responsibilities are a.o. - pre-sales advice to customers and Sales - managing the implementation of new contracts and customers - optimizing service levels and processes at the customer side, aimed at reducing costs and giving the delivery organization more visibility - improving internal quality and procedures
- 3 years and 1 month, Apr 2002 - Apr 2005
Director of Operations
Akibia B.V.
Responsible for the management of the following departments: - Customer Care (Customer Support and Technical Support) - Logistics (warehousing and distribution) - Service Planning (third party contract management) - Education - Quality (reporting and process improvements) In total managed a group of about 10 people.
- 2 years and 4 months, Jan 2000 - Apr 2002
Manager Customer Support
Akibia B.V.
- 3 years and 7 months, Jun 1996 - Dec 1999
Service Representative
Digital Equipment (HP / Compaq)
Ausbildung von Roy Vranken
- 5 years and 1 month, Aug 1991 - Aug 1996
Bedrijfscommunicatie
Radboud Universiteit Nijmegen
Internationale Bedrijfscommunicatie (Engels/Frans)
Sprachen
German
English
Spanish
French
Dutch
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