Ruthvika Lakkaraju

- Analyze stored procedures that are integrated with PEGA workflows, identify, review, and report scenarios and defects. - Reduced claim creation time by 20% by optimizing claim processing through automation using Python scripts.

- Worked in an Agile environment - Primarily responsible for the claims adjudication process (Claims Validation), which included integrating Facets (the claims processing tool) with a custom-built application Authorization Override Tool, which includes a user interface for entering authorization bypass scenarios. - Optimized and automated the AO tool's test cases for UI automation.

- Built an application named Shop-Glue (Shopping Management System) on the ServiceNow instance. - Implemented Service-Now customizations such as client scripts, UI policies, UI actions, business rule scripts, workflow administration, report setup, and data imports and exports. - Created data sources and loaded the Service-Now tables with different data formats and transform maps using both automatic field mapping and scripting.

- Marketing Manager: Conducted market research, created and oversaw online campaigns. - Super-intern at the head office of "The Climber": Executed four small-scale events, one of which was held at my college in conjunction with the IEEE-MVSR Student Branch. - As the vice president of marketing for the Hyderabad chapter, I recruited and set up members in departments and assisted them in the analysis and development of marketing plans and campaigns for a sizable fundraising event in Hyderabad.

Notable courses: Deep Learning and Artificial Intelligence Machine Learning New Product Development Data Visualisation