Ryan Carlo Dela Paz
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Ryan Carlo Dela Paz
- Bis heute 1 Jahr und 8 Monate, seit Dez. 2023
Systems Engineer Client Management
Michael Wessel Informationstechnologie GmbH
-International Client Support for HDI AG. -Managing Windows 10 / 11 client rollouts. -Creating software packages using PSAppDeploy Toolkit. -Deploying Software and Security Updates to Desktop Clients. -Management of SCCM/MECM, Desktop GPO and Print Servers. -Performing administrative tasks in Active Directory. -Managing Incidents, Change and Requests Tickets with Service Now.
- 1 Jahr und 6 Monate, Mai 2022 - Okt. 2023
EUC Operations Specialist
Orica
-Managing 8.000+ Windows 10 / 11 clients. -Managing Windows 10 / 11 client rollouts. -Creating software packages using PSAppDeploy Toolkit. -Deploying Software and Security Updates to Desktop Clients. -Management of SCCM/MECM, Intune, Desktop GPO, Uniflow Cloud Print and Qualys VMDR. -Performing administrative tasks in Active Directory and Azure AD. -Managing Incidents, Change and Requests Tickets with Service Now. -Conducting monthly training sessions to 1st and 2nd level support teams.
- 4 Jahre und 2 Monate, Apr. 2018 - Mai 2022
Desktop Management Engineer
TP ICAP
-Managing 8.000+ Windows 10 clients. -Managing Windows 10 client rollouts. -Creating software package requests and documentation. -Deploying Software and Security Updates to Desktop Clients, Citrix Servers, VMware and AWS Workspace. -Management of SCCM/MECM, Citrix Servers, VMware Desktops, AWS Workspace, Desktop GPO and Print Servers. -Performing administrative tasks in Active Directory. -Managing of Incidents, Change and Requests Tickets with Service Now.
- 3 Jahre und 11 Monate, Juni 2014 - Apr. 2018
Desktop Engineer
CHAMP Cargosystems
-Managing 3.000+ Windows 10 clients. -Managing Windows 10 client rollouts. -Deploying Software and Security Updates to Desktop Clients. -Creating software packages. -Management of SCCM/MECM, MDT, Desktop GPO and Print Servers. -Performing administrative tasks in Active Directory. -Management of Incidents, Change and Requests using Service Now. -Occasional Travel to Luxembourg HQ office for Projects or Trainings.
- 1 Jahr und 3 Monate, Mai 2013 - Juli 2014
Desktop Support Technician
Teletech
-Managing 800+ Windows 7 clients. -Implementing Desktops and Thin Client installations. -Performing remediation of SCCM Client and Antivirus. -Performing remote script installations. -Configuring VLANs of HP and Cisco Switches. -Management of Incidents and Requests using Service Now.
- 2 Jahre und 2 Monate, März 2011 - Apr. 2013
IT Support Technician
Optimum Source Inc.
-Managing 200+ Windows XP/7 clients. -Implementing Windows XP/7 client installations. -Monitoring of Dialer, ISP, VOIP, MRTG graph, Network cameras, Biometrics logs, and IP Phones. -Switching to backup Data/Voice/Server in case of downtime. -Coordinating ISP and VOIP vendors in case of problems.
- 1 Jahr und 1 Monat, März 2010 - März 2011
Data Analyst
Datahold
-Removing duplicate, exclusions and exporting data using MS SQL server / MS Access. -Creating daily or weekly reports by reviewing and analyzing the marketing data from the database. -Performing quality control and assurance on output data. -Setting up email campaigns, importing data and broadcasting. -Scheduling of email marketing communications.
Ausbildung von Ryan Carlo Dela Paz
- 2006 - 2009
Information technology
AMA Computer College
Sprachen
Englisch
Fließend
Deutsch
Grundlagen
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