
SAMBIT BANERJEE
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von SAMBIT BANERJEE
- Bis heute 1 Jahr und 10 Monate, seit Sep. 2023
After Sales Manager
LABmaker Gmbh
- Coordinated with in-house engineers via Jira, resolving technical issues for clients and achieving a 20% reduction in support response time. - Successfully managed order fulfillment and logistics on Shopify platform, ensuring timely delivery of products to customers. -Coordinated with suppliers and logistic partners to ensure timely delivery of materials, tracked shipments, and maintained optimal storage for critical inventory.
- 1 Jahr und 8 Monate, Okt. 2021 - Mai 2023
Shopping Experience Protection Operation - Associate (CN/EN)
Amazon
-Cultivated strong relationships with 20+ sellers, resulting in a 15% increase in sales and a 10% decrease in seller-related escalations. -Updated and maintained the in-house CRM database, ensuring accurate and up-to- date information for the team and stakeholders. -Demonstrated exceptional problem-solving skills by resolving 95% of strategic account escalations, leading to a 20% improvement in customer satisfaction and retention.
- 6 Monate, Feb. 2020 - Juli 2020
Business Development Trainee
P. S. Enterprises.
• Conduct market research to identify selling possibilities and evaluate customer needs. • Actively seek out new sales opportunities through networking and social media. • Set up meetings with potential clients. • Prepare and deliver appropriate presentations on products and services. • Create frequent reviews and reports with sales data. • Collaborate with team members to achieve better results.
Ausbildung von SAMBIT BANERJEE
- Bis heute 3 Jahre und 1 Monat, seit Juni 2022
Masters in International Management
IUBH
International Finance, International Marketing, Strategy, Leadership, Performance Management, Statistics.
- 4 Monate, Okt. 2019 - Jan. 2020
Chinese Studies(exchange semester)
云南师范大学
- 3 Jahre und 1 Monat, Aug. 2018 - Aug. 2021
Chinese Studies(M.A.)
Visva-Bharati University
- 4 Jahre und 1 Monat, Aug. 2014 - Aug. 2018
Chinese Studies(B.A.)
Visva-Bharati University
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