Sajan Ds
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Sajan Ds
- Current 14 years and 11 months, since Jul 2011
Manager
Zyme Solutions
CSD/Platform Ops. Client and Internal IT helpdesk with Data Secutity and migrations.
- 7 years and 2 months, Jun 2004 - Jul 2011
Operations Manager
Allsec Tech
A competent professional with 6.4 years’ experience in Operations, Process Management, Service Delivery, Client Relationship Management & Team Management. Managing customer service operations inclusive of conceptualizing & implementing short / long term plans; managing teams with focus on excelling business targets & service delivery metrics.
- 2 years, Jun 2004 - May 2006
Team Lead
B2K
Responsible for service delivery, assessing customer feedback & providing critical feedback. Communicate effectively with clients to identify needs and evaluate alternative business solutions. Taking escalations for resolving critical issues; Identifying improvement areas & implementing measures to maximize customer satisfaction levels. Ensuring continuous interaction with the customer to make sure that area of concern can be worked upon for improved service lev
Ausbildung von Sajan Ds
- 1 year and 2 months, Apr 2004 - May 2005
Computers
Chhattisgarh University.
Operating Systems in depth N+ networking Web Technologies TCP/IP and the classes
- 5 years and 2 months, Apr 2001 - May 2006
Computer and Information Technology
VET BVL Polytechnic
Operating Systems Internet Concepts Hardware TCP/IP
Sprachen
English
B1-B2 (Gute Kenntnisse)
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