Sajjad Hashmi

Lead the team initiative to migrate from a legacy monitoring system to Datadog. Design and developed the monitoring parameters for the whole infrastructure and product portfolio to reflect real time SLIs. Enabled actionable alerting for teams around the globe to help them meet SLOs. Achieved goals while working as a shadow Customer Reliability Engineer and working with teammates and consumers around the world.

Maintained BAU while managed client requests, maintenance activities, deployment and integration of new clients and configurations into the production systems. Stayed involved in raising and resolving critical incidents while constantly coordinating with other teams onsite and offsite and advising primary and secondary level support teams and assisting them when required in resolving issues. Gained understanding of establishing, designing, and working over cloud environments, SAAS and Microservices.

Received an in-depth exposure to financial industry and the technology that runs it. Obtained extensive experience with Middleware and ATM controllers, along with In-depth knowledge of delivery channels such as ATM, CDM, POS, Kiosk, IVR, Mobile, E-Banking, Core Banking and HSMs etc. Understood Payment Card Systems Industry frameworks and standards like ISO-8583, ISO-20022, EMV (VSDC, M/Chip), (ISO/IEC-7812), NDC, APTRA, DDC, PCI-DSS 3.x, P2Pe (DPA and CAP). C++ and .Net.

As an Analyst at Centegy Technologies. My responsibilities were spread out across several phases of SDLC. From requirement gathering, analysis, quality assurance to deployment and maintenance of the product. I worked over the Insurance ERP with several major Insurance companies within and outside the country, namely, EFU Life Assurance, Fidelity Insurance Lebanon, Tokyo Marine Saudi Arabia, and State Life Insurance Corporation Pakistan.