Dr. Sam Kozlov

• Describe, document, and articulate solutions to address large, complex, multi-platform system opportunities. • Project manager support, Shadowing pre-sales • Deliver Cloud platform to customer; • Hands-on assistance and mentoring to internal and external teams; • Perform technical project management of solution delivery • Lead and support Customer Acceptance Testing; Ensure customer satisfaction • Troubleshooting, Monitor system health

• Deploy and configure new Cloud modules on customer installations; • Fix customer installations health; • Hands-on assistance to Professional Services team and external System Inegrators teams; • Communications with customer staff (triage, issues fixing, trainings etc.) • Analyzing/editing project documentation • Communication with development and support departments • Teaching/presentation and Scientific management in Parallels-NSU lab.

Estimate, deploy, configure and upgrade new cloud installations and its modules; Check and fix system health: test sets, test environment and test documentation bug fixing; Cooperation with developers, support and management, hands-on assistance to QA engineers teams; Automated/manual acceptance, regression, functional cloud platform testing, third-party products; Deputy of Team Leader Test automation process (design and concept), QA process and internal environment improvement;

• Managing IT Department ( 5+ person); Planning IT Department business strategy (IT budget; Software and hardware purchase); • Planning/scheme development/laying of LAN and TPN at new plant and office; • Managing of LAN and TPN, Consult users, IT infrastructure Maintenance; Corporate AD/1C DBs/Web/mail servers.

• Manage IT Department; Hardware and Software purchase; • Manage Corporate AD/Web/mail and Clients Web/Mail servers; • Selling/Implementation/Maintenance Web sites/CRM solutions.

Aerophysics and Fluid Mechanics