Samantha Lee-Hobson

• Responsible for liaising with and coordinating existing clients. • Analysing all financial data and monitoring all transactions whilst preparing appropriate reports for the financial advisor in preparation for a meeting with a client. • Developing and maintaining a database of records to ensure smooth transactions for all financial processes, applying different computer skills when needed.

• Taught a 5 year old Spanish girl very basic level English. • Was required to teach lessons of one hour, twice a week at her home in Madrid. • Planned all my own lessons, focusing on different subjects each time such as animals, colours, numbers etc. • Used visual games as my main teaching method as the student was very young and needed to be kept entertained in order to learn at her best possible level.

• Began employment as cabin services agent based in Milan, Italy. • Ensured the safety of passengers, other crew and the aircraft at all times. • Marshalled on the ground whilst embarking and disembarking passengers. • Carried out various trolley services during the flight, giving excellent customer service. • Administered any kind of first aid treatment if required to all passengers and crew.

• Wrote letters to customers/clients in reply to their requests or to arrange meetings with my father. • Took phone calls in the office if my father was unavailable. • Made appointments for my father and arranged appointments within the shop to arrange and discuss a funeral. • Managed my father’s diary.

• Had experience working in the Dotcom department and running the Deli counters serving Hot Chicken. • Ensured customers who ordered their shopping online got the products they were looking for. • Responsible on the Deli counters for making my section look good and appeal to customers passing by. • Gained knowledge of food hygiene standards and ways in which to follow precautions to ensure my counter passed different hygiene tests daily.

• Decorated venues such as hotels to prepare for wedding receptions, proms, and different occasions to take place. • Fulfilled and completed customers personal balloon décor orders, giving them inspiration and ideas of themes and different décor items when they needed. • Assisted customers when they were browsing the retail stock located in the shop. • Served customers on the till.

English Language - D English Literature - D Psychology - D

English Language/Literature - A* Biology - B Chemistry - B Physics - B Art & Design - B Maths - B History - C French - C Latin - C