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Samuel FELIX

Angestellt, Executive Director & Service Manager, Tesla Luxembourg
Luxemburg, Luxemburg

Fähigkeiten und Kenntnisse

Motivation Fluent in 5 Languages and engineering b
BaaN IV and BaaN Ln)CRM tool Sales LogixWork exper
Theory of Constrains (TOC) Lean Manufacturing Pull
Kanban Systems
Movex 3M ERP system
Logistical Outsourcing
Customer Support
Teamwork
Customer service
Logistics
commitment
reliability
Order Management
Procedures
German language

Werdegang

Berufserfahrung von Samuel FELIX

  • Bis heute 7 Jahre und 3 Monate, seit Apr. 2018

    Executive Director & Service Manager

    Tesla Luxembourg

  • 5 Monate, Apr. 2018 - Aug. 2018

    Service Manager

    Tesla Luxembourg

  • 1 Jahr und 2 Monate, März 2017 - Apr. 2018

    PC&L Manager

    Faurecia Automotive

  • 2 Jahre, Apr. 2015 - März 2017

    Customer Service & Logistics Manager

    CEBI Luxembourg S.A.

    Responsible for the customer service team. Responsible for the shipping and FG Warehouse Team

  • 3 Jahre und 4 Monate, Dez. 2011 - März 2015

    Customer Service & Logistics Manager

    RAVAL EUROPE

  • 6 Monate, Juli 2011 - Dez. 2011

    Customer Service Manager

    RAVAL EUROPE

  • 1 Jahr und 1 Monat, Juni 2010 - Juni 2011

    Customer Service and Logistic Coordinator

    RAVAL EUROPE

    First point of contact for customer requests. Check and implement customer requests, f.ex. delivery schedules, special package requirements, consignment stocks. Be the bridge between the customer and Raval production. Prioritize different customer requests and get the highest customer service level as possible. Logistics, organize and book transports. Find alternative shipping routes and companies. Implement Forecast in MRP system Monitor Orders vs Forecast vs Price Quantity Discounts

  • 6 Monate, Jan. 2010 - Juni 2010

    New Leads Manager UK & Ireland

    Lumension Security

    Responsible for the Lead process. Generate, Qualify, Follow-up and report about the leads for UK & Ireland. Map and optimize the Process. Automate the Process as much as possible. Coordinate phone marketing campaigns. Reporting of results and repositioning campaign accordingly.

  • 6 Monate, Juli 2009 - Dez. 2009

    Inside Sales Continental Europe

    Lumension Security

    Responsible for the D-A-CH, Nordic and Eastern Europe region. Advise Customer and Prospects. Prepare Quotations. Review and enter PO's in CRM Lead Qualification

  • 2 Jahre und 4 Monate, Apr. 2007 - Juli 2009

    Inventory and Forecast Analyst

    Husky Injection Molding Systems

    Plan, Prepare and review inventory strategy for plant shut down. Prepare and attend S&OP planning meeting. Implement results in Demand Planing Software. Engineering change management. EOQ and safety stock calculation. Generate supplier forecasts. Obsolescence and excess reduction. Optimize cash-flow and get the best ROI for quantity discounts.

  • 5 Monate, Aug. 2006 - Dez. 2006

    Internship student

    Sella Bank S.A.

    Reorganization of Transfer and Operations department.

  • 4 Monate, Juni 2003 - Sep. 2003

    Internship student

    Guardian Luxguard II

    Co-responsible for the training of 120 new English operators for Goole float glass plant.

Ausbildung von Samuel FELIX

  • 3 Jahre und 5 Monate, 2004 - Mai 2007

    Production Management

    FH Kaiserslautern

  • 2001 - 2004

    Mechanical Engineering

    Uni-Kaiserslautern

  • 8 Jahre und 10 Monate, Sep. 1992 - Juni 2001

    Technique Générale

    Lycée Technique Michel-Lucius

    Received my A-levels with: " Mention Bien "

Sprachen

  • Deutsch

    Fließend

  • Englisch

    Fließend

  • Französisch

    Fließend

  • Italienisch

    Fließend

  • Luxembourgish

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