Santosh D'Souza

Franchise Planet is a subsidiary of Osool Holdings, is an upcoming, professional franchise consulting, Development & Management organization in Doha Qatar, which is focused on developing and delivering business opportunities trough franchising. Osool Holdings is a private portfolio investment company, which co-found and co-invests in various business sectors through our subsidiaries. Osool represent the mother holding company which is our most trusted brand for our potential partners and co-investors.

Managed and motivated a team of 15-20 to increase sales and ensure profitability & productivity. Managed stock levels and made key decisions about stock control. Analysed sales figures and forecasting future sales volumes to maximise profits. Analysed and interpreted trends to facilitate planning. Used information technology to record sales figures and for data analysis and forward planning. Dealt with staffing issues, interviewing potential staff, conducting appraisals and performance

Recruiting and training sales staff. Supervising, motivating and monitoring team performance. Allocating areas to sales executives. Setting budgets/targets. Reviewed the performance of staff, identified staff training needs and planning training sessions. Liaising with other line managers. Reporting back to senior managers. Keeping abreast of what competitors are doing. Gathering market and customer information. Maintaining relationships with existing customers through regular reviews

Managed store operations on a day to day basis, drove sales and maximised profits. Evaluated and ensured product availability and stock replenishment. Research and present new ideas for better product display that compiles with company standards. Ensured and maintained the highest level of customer satisfaction at all times for Business enhancement. Worked closely with brand teams, providing feedback about the product and the range. Supervised the works of the showroom as to achieve best results